Shopping Cart

0

Your shopping bag is empty

Go to the shop

Shipping Policy

Shipping Policy

 

🚚 Shipping Policy – Lushlira

At Lushlira, we aim to deliver your beauty essentials quickly, safely, and reliably. Your satisfaction is our top priority, and we work with trusted courier partners to ensure a smooth delivery experience. ✨


📦 Order Processing

  • Orders are processed within 24–48 hours after payment confirmation. ✅

  • Orders are shipped only after successful payment.

  • You will receive a confirmation email / WhatsApp once your order is dispatched.

  • Orders placed on weekends or public holidays are processed on the next working day.


⏳ Delivery Time

  • Within Pakistan: 3–6 working days

  • Remote areas or special locations may take up to 10 working days.

  • Delivery times are estimates and may vary due to:

    • Courier delays 🚛

    • Weather conditions 🌧

    • Public holidays 🎉

    • Unforeseen circumstances ⚠️

We always try to deliver as quickly as possible! 💨


🌍 International Shipping

  • Currently, we ship only within Pakistan.

  • International shipping may be available in the future. Stay tuned! 🌟


💰 Shipping Charges & Options

  • Standard shipping charges (if any) are calculated at checkout.

  • Free shipping may be available for orders above a certain amount or during promotions. 🎁

  • We offer multiple shipping options (Standard / Express) depending on location.


📦 Packaging & Safety

  • All products are carefully packaged to prevent damage during transit. 💖

  • Sealed & hygienic packaging ensures safe delivery of beauty & health products.

  • For fragile items, additional protective packaging is provided.


🧾 Order Tracking

  • After your order is shipped, you will receive:

    • 📩 Tracking number via email or WhatsApp

    • Real-time updates on courier status

  • You can use the tracking number to monitor your delivery online.


⚠️ Risk & Responsibility

  • Delivery times are not guaranteed.

  • Lushlira is not responsible for delays caused by couriers or events beyond our control.

  • Once your order is handed to the courier, risk passes to you.


🛑 Incorrect or Incomplete Address

  • Ensure your shipping details are accurate and complete.

  • Lushlira is not responsible for delays, lost shipments, or failed deliveries due to incorrect addresses.


❓ FAQs – Shipping

Q: Can I change my shipping address after placing an order?
A: Address changes are possible only before the order is dispatched. Contact us immediately! 📧

Q: What happens if my courier delays the delivery?
A: Delivery delays can happen due to third-party courier issues. We will assist you in tracking your order and resolving the issue. 🚛

Q: How will I know my order is shipped?
A: You will receive an email or WhatsApp message with a tracking number as soon as your order is dispatched. 📩

Q: Are the shipping charges refundable?
A: Shipping charges are non-refundable unless the order is damaged or incorrect.


📬 Contact for Shipping Support

  • Email: lushlira.pk@gmail.com

  • WhatsApp / Phone: +92 327 9524386

  • Support Hours: Monday – Saturday | 10:00 AM – 8:00 PM

We are always ready to help you track your order or resolve shipping issues! 💖