FAQ

Frequently Asked Questions (FAQ) – Lushlira

🛒 How do I place an order?

Simply choose your product, click Add to Cart, and proceed to Checkout. Fill in your details and confirm your order. It’s that easy! ✨

🚚 How long does delivery take?

Delivery usually takes 3–7 working days within Pakistan. Delays may occur due to courier issues or unforeseen circumstances.

💳 What payment methods do you accept?

We accept:

• Cash on Delivery (COD)

• Online Payments

All payments are secure and encrypted. 🔐

🔄 Can I return or exchange a product?

Yes, but only for damaged, defective, or incorrect items.
Due to hygiene reasons, opened or used beauty products are non-refundable.

You must contact us within 3 days of delivery with photo/video proof.

📦 How can I track my order?

Once your order is shipped, we will share your tracking details via email or WhatsApp so you can monitor your delivery. 📍

🧴 Are your products original?

Yes! We aim to provide 100% authentic and high-quality beauty products. Your trust is our priority. 💖

📬 How can I contact support?

You can reach us at:
📧 lushlira.pk@gmail.com
📞 +92 327 9524386

Support Hours:
Monday – Saturday | 10:00 AM – 8:00 PM

🌟 Why choose Lushlira?

• Premium beauty products 💄

• Affordable prices 💰

• Friendly customer support 🤝

• Safe & reliable shopping 🛡

Still have a question? Don’t worry — we’re always here to help! 💬